1. Provide the strategic vision, planning expertise, and operational leadership required to achieve MFG’s operating goals.

            - Ensures that mission, goals, strategies, and plans are clearly defined and adhered to.

            - Set performance goals (KPI) which are tailored to short-term and long-term goals.

            - Drive and direct the effective utilization and administration of the human capital, financial information, and physical resources to meet its mission, goals, strategies and plans.

2. Advise the CEO on strategic business development and key corporate planning issues and make recommendations on major business decisions.

            - Update the CEO on business activities, potential threats, opportunities, and recommended actions.

            - Help determine resource allocation among divisions.

3. Encourage executives to evaluate and take actions that are consistent with MFG’s overall strategy which will lead to high performance.

4. Monitor company’s business performance against performance goals to ensure that progress is being made and corrective action - if necessary - is taken.

            - Ensure adherence to annual budgets.

            - Build an organization culture in which performance matters by communicating rewards/consequences.

            - Ensure that preparation and presentation of brands’ budgetary and planning requirements are carried out in full accountability for human capital and monetary resources.

5. Support in the development and implementation of human resources strategy in accordance with company policy.

6. Provide leadership to the team by leading, managing, and motivating the team to ensure delivery of the agreed objectives.

7. Perform other duties as assigned by the CEO.

5. Perform other duties as assigned by General Manager.

1. Business Financial Management

            - Give and seek advice to improve financial returns.  Direct deal with GM and support the brand based on analytical of timely and accurate financial information and also make recommendation for further improvement.

            - Monitor and control business performance by comparison of actual results versus budget on a continuous basis and also propose for area improvement.

            - Help to manage selling price trends and issues including promotion and discount. Relate external economic factors to marketing planning.

2. Management Reporting

            - To take full responsibility for timely, accurate, and appropriate management information, including preparation of a monthly management financial report with support Management Decision Making such as Profit Control Analysis and Pacesetter Report. To ensure reporting procedures are clearly defined and updated to reflect the business needs currently and in the future.  To take part in regular reviews with the operational management Team. 

3. Budgeting Process

            - To be responsible for the preparation of annual budget which will involve in reviewing of future business plans to develop the budget and strategy plan.

4. Financial Planning

            - To provide input of financial planning e.g. loss stores management from loss to break-even and profit, allocation of resources among various projects, renovation generates more returns, etc.

5. Risk Management

            - To reduce risk this may occur to the brand.  To ensure the operation is complied with tax regulation and the financial statements reflect all related transactions in each period.

            - Run Feasibility study for New Outlet and control CAPEX of New Outlet and Renovate.

6. Management Information Systems

            - To take an active and constructive part in the selection and implementation of financial and operational systems.

7. Manage Balance Sheet Items

            - To improve working capital, return on assets and CAPEX management.

8. Perform other duties as assigned by supervisors

1. Manage daily operations dealing, including delivery, price/cost analysis, contract negotiation, policies and procedures compliance, logistical co-ordination and liaison support to other functions in the company.

2. Ensure high demand and supply projection and reliability for short, medium and long term.

3. Ensure the appropriate stock cover to meet company objectives; minimize stock shortages and write-off.

4. Provide directions for managing exceptional situations, such as promotional stock allocation, production priorities, production changes, promotion changes, aging stock, etc.

5. Understand your suppliers’ capabilities and manage your product categories to consolidation purchase volumes, improve product quality, provide more efficient service and reduce costs to achieve company objectives.

6. Implement supplier relationship management and enhance supplier performance by through quarterly reviews with core suppliers.

7. Manage all supply contracts and establish a contingency plan for core products.

8. Ensure all new products are launched on time and that there are no supply issues.

9. Perform other duties as assigned by supervisor.

Human Resources Management

1. Implement and maintain all human resources policies relating to recruitment, promotions, transfers, personnel administration, and employee relations.

2. Recruiting and interviewing Management team for internal promotion at store level with the operations team.

3. Monitor HR payroll and administer Compensation and Benefits at store level.

4. Organize various activities including staff party, manager’s conference and other activities as assigned by supervisors.

5. Advice Operations team (Operation manager / Area Coach / Management team) on human resources issues to ensure employee satisfaction.

6. Produce period end reports for new hires, termination, turnover and resignation reasons.

7. Set up effective communication channels with stores such as newsletter, PR, memos etc.

8. Maintain manpower control report.

9. Ensure exit interviews conducted and taken into action for all management terminating their employment.

10. Administer Employee Satisfaction Survey and assist in addressing issues/concerns highlighted.

11. Ensure job descriptions and person specifications are developed, updated and communicated on a regular basis for all positions.

12. Ensure orientation program is conducted for new joiners.

13. Responsible for maintaining as active source of potential employees to ensure throughout the stores is staffed.

14. Ensure that HR monthly report is completed on a timely basis.

15. Analyze the result of performance appraisal for all staff to define key areas of improvements.

Training & Development

16. Develop annual training and development plan, and manage training budget.

17. Conduct training audit on all company restaurants annually.

18. Review and validate training manual to ensure all manuals are up-to-date and meet standard.

19. Analyze and define training needs to summarize areas for development.

20. Ensure proper training phases are successfully completed of all company restaurant personnel in relation to their development.

21. Complete training report on a timely basis.

22. Ensure completion of training certification.

23. Perform other duties as assigned by General Manager.

1. Manage daily operations dealing, including delivery, price/cost analysis, contract negotiation, policies and procedures compliance, logistical co-ordination and liaison support to other functions in the company.

2. Ensure high demand and supply projection and reliability for short, medium and long term.

3. Ensure the appropriate stock cover to meet company objectives; minimize stock shortages and write-off.

4. Provide directions for managing exceptional situations, such as promotional stock allocation, production priorities, production changes, promotion changes, aging stock, etc.

5. Understand your suppliers’ capabilities and manage your product categories to consolidation purchase volumes, improve product quality, provide more efficient service and reduce costs to achieve company objectives.

6. Implement supplier relationship management and enhance supplier performance by through quarterly reviews with core suppliers.

7. Manage all supply contracts and establish a contingency plan for core products.

8. Ensure all new products are launched on time and that there are no supply issues.

9. Perform other duties as assigned by supervisor.

1. Initial contact, site reviews and initial consulting, and all project-related correspondence and documentation.

2. Involve coordination of all aspects of a project including client relations, developing project budgets and scopes of work, permit acquisition, and working with a project team to carry out feasibility assessment, concept development, design and construction management.

3. Develop proposals for work, including detailed scope, times frame period and budget.

4. Provide strategic, expert advice and consultation on the design and implementation of effective administrative and business processes, including process analysis, redesign, reengineering, and organizational effectiveness.

5. Develop the integrated project plans, implementation schedules, and cost estimates for major; prepares and manages annual budgets and performs periodic cost and productivity analyses.

6. Select supplier and directs the activities in providing professional support to the operations team.

7. Manage, coordinate, and facilitate site construction including scheduling, logistical arrangements, and cost tracking.

8. Communicate regularly with executive management and administration regarding the status of current project initiatives; obtains executive guidance and approval as required to advance initiatives.

9. Perform other duties as assigned by supervisor.

1. Plan and control equipment installation over mechanical & electrical equipment and facility system for The Company.

2. Equipment supplier management by acquiring. Selecting, bidding, and evaluating.

            - The equipment suppliers.

            - Maintenance suppliers.

3. Check mechanical & electrical equipment, facilities system, and decoration to have the standard of operation and safety.

4. Share the planning and designing of the new and old shop in the part of mechanical & electrical equipment and facility system.

5. Plan yearly repair & maintenance expense, renovation expense, and budget for new stores.

6. Plan and control equipment installation mechanical & electrical for company special projects and carry out orders of the supervisor.

1. Initiate and develop marketing programs to deliver company’s business goals

            - Review and revise marketing programs to ensure the results.

            - Set up sales forecast and promotion target for each month promotions.

            - Develop business plan / marketing strategy / marketing calendar / new product development.

2. Maintain good working relationship and coordination with Operations team, Purchasing and New Product Development team with a view to ensuring proper implementation of marketing plans consistent with the company’s short and long terms sales and profit growth objectives.

3. Create attractive promotion campaigns to raise our sale volume.

4. Develop effective promotion and advertising programs for Company in cooperation with Advertising Agency. Ensure budgeting control on promotion and advertising expenditure.

5. Responsible for advertising campaign and know details concerning consumers and media publications.

6. Develop media plan and seek for new media opportunity to ensure the effectiveness of communication.

7. Monitor sales performance, anticipates causes affecting performance, indicates magnitude of impact on sales and provide Management, Operation and Finance with attractive promotion campaign to raise sales volume.

8. Work with Purchasing team and Finance to conduct value analysis and ensure favorable COG ratio to sales through cost implement project. Continue competitor and pricing analysis and try to position our product at the accessible price to consumers.

9. Responsible for pre & post analysis of all marketing activities report to GM and Operations Team.

10. Provide sales forecast for purchasing department to insure effective stock management.

11. Liaise with suppliers on join promotion.

12. Manage relationship, marketing campaign, support fund with major business partners.

13. Responsible for allocation of marketing budget between different mediums and promotion.

14. Handle and manage Product Mix database.

15. Identify stores with low sales volume and develop promotion campaign / activities to assist stores in achieving positive results.

16. Develop grand opening programs for new stores opening that will build brand awareness in local community and drive traffic to the stores as well as stimulate product trial.

17. Seek and deal with suppliers to produce marketing material and operation requirement.

18. Monitor Marketing budget on a monthly basis.

19. Support the stores by providing all Marketing Material as needed.

20. Analyze market and competitors.

            - Competitors activities update.

            - Winning Brand Research summary / Brand Share Research summary.

21. Perform other duties as assigned by supervisors.

Contacts

            - Inside the Company: Confers frequently with General Manager, Operations Director, Human Resource Director and Finance Controller, Purchasing Manager.

            - Outside the Company: Regular contacts with Advertising agency, Creative House, Media agency, Production supplier, Food supply company and major business partners.

1. Planning and Controlling - provide written specific short term and long term objectives, action programs, schedules which budgets and coordinates with Operations, Finance and Human Resource to ensure objectives are met on time and in the quality at minimize cost.

2. Marketing & Strategies – direct, develop and implement marketing plans and manage periodic dynamic market that consist with corporate objective and be the leader in takeaway market.

            a) Strategies

            Develop both long and short-term takeaway strategies to lead The Company brand to be the number one in market.

      b) Develop team work

            Maintain good working relationship and coordinate with Operations team, Purchasing and New product development team with a view to ensure a proper implementation of marketing plans consistent with the company's short and long terms sales and profit growth objectives.

            c) Evaluation of Takeaway Sales

            Monitor sale performance, anticipate causes affecting performance, indicate magnitude of impact on sales and provide Management, Operation and Finance with attractive promotion campaigns to raise sales volume.

            d) Cost of Goods and Pricing Analysis

            Work with finance and purchasing team to conduct value analysis and ensure favorable

            COG ratio to sales through cost improvement projects. Continue competitor and pricing analysis and try to position our product at the accessible price to customers.

            e) Promotion and Advertising campaign

            Direct, develop, implement and evaluate of effective promotion and advertising programs for The Pizza Company in cooperation with Advertising Agency.

            Ensure budgeting control on promotion and advertising expenditure.

            f) Market Research 

Maintain through surveys of reliable suppliers, quantitative and qualitative marketing information to help refine advertising and promotional strategies.

            g) New Product Development

            Seek and develop new products by utilizing Market Research data and develop new product based on finding opportunity to address our customer needs. Work closely with product development team to ensure that our products meet quality standard.

3. Perform other duties as assigned by supervisors.

Contacts

            - Inside the company: Confers frequently with General Manager, Marketing Director, Operations Director, Human Resource Director and Finance Controller, Purchasing Manager

            - Outside the company: Regular contacts with Advertising agency, Creative House, Media agency, Production supplier, Food supply company and major business partners.

1. Manage and/or undertake all tasks related to the development of new business for Cambodia/Laos.

2. Responsible for maximizing revenue generated by our client’s potential customer bases located in Cambodia/Laos.

3. Analyze countries with large concentrations of our customers and working with our distributor located within those countries to form strategies to maximize revenues and ultimate use of our customer services.

4. Must have a varied marketing and sales responsibilities on a large scale with a very large support structure, but will need to use their leadership skills to motivate others and drive each support group to drive sales and implement useful and effective marketing strategies.

1. Responsible for the implementation of below the line activities according to the plan of Marketing and Sales.

2. Ensure the quality of promotions in term of effectiveness and cost efficiency.

3. Has ability to deal with suppliers or outside agency to deliver good results and cost saving.

4. Manage internal flow of processes of promotion plan, implementation and evaluation.

5. Understand trade structure (Traditional Trade / Modern Trade) in order to provide the effectiveness promotional tools and generate sustainable sales results.

6. Guide problem solving and details-orientated to drive successful promotion events.

7. Has creativity to discuss with Marketing team in order to produce outstanding promotion program.

Service Quality Improvement (Software & Connectivity)

1. To support, give the knowledge and keep the knowledge level for customer engineer by training according to local course and overseas course.

2. To support and give knowledge and keep the knowledge level for customer engineer by giving the technical advice by telephone and Electronic database.

3. To support the skill contest including keeping the level and evaluating the engineer knowledge.

Productivity Improvement (Software & Connectivity)

1. To test and develop the quality and ability about software and connectivity of product.

2. To solve, adjust, modify the quality and capability of software and connectivity of product.

3. To solve the issue of software and connectivity.

4. To support the solution business after sells.

1. Identity training and development needs within sales organization through job analysis, performance appraisal and regular consultation with line managers.

2. Create sales training roadmap in partnership with HRD manager.

3. Produce sales training strategy and roll out plan to meet training and development needs.

4. Design and develop sales training and development programs based on both the organization and individual needs.

5. Produce training materials including trainees’ workbook and trainer’s guide etc.

6. Deliver sales training programs using acceptable methods and techniques.

Evaluate training and development programs.

7. Monitor and review the progress of trainees by using questionnaires and through discussions with line managers.

8. Monitor and report on activities, costs, performance etc. as required.

9. Arrange for the maintenance of all necessary equipment and materials relating to the effective training delivery.

10. Work closely with IBG sales training team to ensure all training activities meet with organization standards.

11. Have an understanding of e-learning techniques.

12. Develop self and maintain knowledge in relevant field at all times.

13. Supervise assistant sales training manager.